CIET – INSIDE SALES REPRESENTATIVE: JOB OVERVIEW

CIET – INSIDE SALES REPRESENTATIVE: JOB OVERVIEW

Founded in 1996, the Canadian Institute for Energy Training (CIET) is a training centre that offers a vast array of sustainable energy training programs throughout Canada and the world. CIET specialises in providing high-level training and certification programs that cover energy management and energy efficiency. The training centre has proudly been a leader in the field for 25 years.

 

JOB OVERVIEW

 

The Canadian Institute for Energy Training (CIET) is looking for an Inside Sales Representative who will contribute to our team by engaging with clients and generating interest that leads to enrollments in our training programs.

 

CIET is the Canadian leader in providing energy efficiency and sustainability training to professionals in the commercial, institutional, residential, and industrial sectors. CIET courses are offered publicly as well as privately and are delivered both in person and virtually.

 

Reporting to the Senior Manager/Business Development, the chosen candidate will be organized, proactive, and comfortable with developing relationships with prospective clients by delivering presentations and conducting virtual meetings, making phone calls, and sending emails. The work of the Inside Sales Representative will serve to support the growth and overall business development activities of CIET.

 

CORE RESPONSABILITIES

 

  • Be responsible for undertaking proactive communication with potential clients and training participants;
  • Understand client training needs, clearly communicate the CIET value proposition, and identify training opportunities for both public and private training programs;
  • Use our customer relationship management software to continuously add new contacts and organizations and update client interactions;
  • Build client lists by interest and industry, which can be used to keep clients informed of courses, events, and marketing campaigns that would be of direct interest to them;
  • Identify within companies the appropriate contacts responsible for employee training, professional development, or human resources;
  • Establish a regular process to follow up with past CIET course participants, clients, and partners to keep them informed of upcoming courses and events;
  • Work with the marketing team to send out regular emails and newsletters to clients
  • Assist in identifying opportunities for the development of new courses and products based on the learning needs and feedback highlighted during client conversations;
  • Learn about and be able to share information regarding CIET training streams and learning paths.

 

EDUCATION

  • Bachelors’ degree or college diploma;
  • A degree in commerce, business, or event planning considered a strong asset.

 

EXPERIENCE

  • A minimum of three years of experience in a sales or customer service role;
  • Working with customer relationship management systems;
  • Experience working for an education provider, event management company, or sustainability/energy efficiency organization considered a strong asset;
  • Proven track record in sales and meeting sales targets;
  • Background in making compelling presentations to clients;
  • Experience working in a fast-paced environment.
  • Solid communication, listening, and time management skills;
  • Comfortable speaking with several clients per day;
  • Computer proficiency and comfort working with integrated systems such as Teams;
  • Strong English verbal and written communication skills;
  • Bilingualism (French/English) considered a strong asset;
  • Ability to synthesize information;
  • Capacity to articulate the CIET value proposition to clients and accurately understand client needs, requirements, and timelines.

 

 

Send your curriculum vitae to: rh@cietcanada.com.

Newsletter subscription

Yes, I consent to receiving CIET communications. I understand that I may unsubscribe at any time.

Share your training needs with us!

Would you like to be trained on a specific topic? Just let us know!

Express my interest
Send us your question

Send us an email and we will respond as soon as possible.

CIET to Continue Virtual Real-Time Classroom Training in the First Half of 2022 ... with a Twist! 

Last Updated: November 8, 2021 

 

CIET to Continue Virtual Real-Time Classroom Training in the First Half of 2022 … with a Twist! 

 

With well over 200 virtual real-time courses delivered since March 2020 and based on feedback received from more than 2,500 participants, CIET is happy to announce that all public training sessions offered between January and June 2022 will be delivered through our virtual real-time classrooms, with one exception. We’re very excited about our very first in-person course since March 13, 2020: a Certified Energy Manager (CEM) session to be held in downtown Toronto from April 4 to 8, 2022. 

 

Keeping our courses virtual will allow everyone to continue to access CIET training in a safe manner that protects both our participants and trainers regardless of what happens with the pandemic or public health measures. This allows you peace of mind to register for a virtual training course today, knowing that the training will be delivered with the same quality that you would expect from an in-person CIET course. Also, keeping virtual real-time training sessions will ensure that our full course calendar is available to all participants across Canada and abroad regardless of geographical location. 

 

That being said, we really hope to be able to deliver (1) a much broader in-person offering in the fall of 2022 (2) while still offering significant pan-Canadian virtual training.  

 

Through all these measures, CIET hopes to provide as much flexibility as possible to training participants while respecting its commitments to other participants, trainers, and partners, as well as public health recommendations. 

 

We thank you very much for your trust and collaboration and look forward to welcoming you in our virtual classrooms! 

 

 Best regards, 

The CIET Team 

info@cietcanada.com 

647 255-3107