All cancellation requests must be sent to CIET via email at email@example.com. Our policy applies when:
Postponing your registration to another course:
Cancelling your registration:
*Note: The no-fee cancellation policy only applies to first-time registrations and not to registrations that have been postponed from a prior course. If the latter is the case, the cancellation fee normally applicable to less than two weeks prior to the course is also applicable if cancellation is made at least two weeks prior to the course.
Whether you have questions about an existing or a new registration, our Customer Support staff is there to help!
Send us an email and we will respond as soon as possible.
CIET to Continue Virtual Real-Time Classroom Training in the First Half of 2022 ... with a Twist!
Last Updated: November 8, 2021
CIET to Continue Virtual Real-Time Classroom Training in the First Half of 2022 … with a Twist!
With well over 200 virtual real-time courses delivered since March 2020 and based on feedback received from more than 2,500 participants, CIET is happy to announce that all public training sessions offered between January and June 2022 will be delivered through our virtual real-time classrooms, with one exception. We’re very excited about our very first in-person course since March 13, 2020: a Certified Energy Manager (CEM) session to be held in downtown Toronto from April 4 to 8, 2022.
Keeping our courses virtual will allow everyone to continue to access CIET training in a safe manner that protects both our participants and trainers regardless of what happens with the pandemic or public health measures. This allows you peace of mind to register for a virtual training course today, knowing that the training will be delivered with the same quality that you would expect from an in-person CIET course. Also, keeping virtual real-time training sessions will ensure that our full course calendar is available to all participants across Canada and abroad regardless of geographical location.
That being said, we really hope to be able to deliver (1) a much broader in-person offering in the fall of 2022 (2) while still offering significant pan-Canadian virtual training.
Through all these measures, CIET hopes to provide as much flexibility as possible to training participants while respecting its commitments to other participants, trainers, and partners, as well as public health recommendations.
We thank you very much for your trust and collaboration and look forward to welcoming you in our virtual classrooms!
The CIET Team