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Overview

Demand-Side Management (DSM)

Next session
December 15, 2026 • 09h00 (CST) • In English

Next Start Date:
December 15, 2026 • 09h00 (CST) • In English

Course summary

Course Details

Length

2 days

Language

English, French

Skill level

Intermediate

Format

Online

A Continuing Education Unit (CEU) is a standardized way to measure participation in professional development and continuing education programs.
CEU Units: 1.2

Meet Your Trainer(s)

Next session

December 15, 2026 • 09h00 (CST) • In English

Regular fee

$1,175

Early bird fee

$1,058

Before October 20, 2026

Program overview

The Demand-Side Management (DSM) course is a comprehensive two-day course designed specifically for utility staff, energy providers, and policymakers to develop successful DSM programs or update existing ones. More specifically, this course delves into the technical aspects of program design, implementation, and evaluation to influence the consumption patterns of electricity users.

The course addresses the basics of DSM by setting up a common understanding of the concept. Parameters to be covered in this course include but are not limited to:

  • Common traits of successful DSM programs
  • The program life cycle
  • Resource acquisition and market transformation
  • Quantification and estimation of savings

The course engages participants in hands-on activities including scenario-based program design periodical adjustment exercises focused on ensuring that participants leave the course with the skills needed to set a successful DSM program. Interactive sessions offer participants the chance to collaborate in developing actionable plans while receiving guidance and expert advice.

What you will learn

  • Design DSM programs.
  • Recognize the limits of DSM programs.
  • Apply a work method to successfully implement DSM programs.
  • Assess the effects/impacts of DSM programs.
  • Adjust DSM programs periodically to optimize results.

This course is ideal for

  • Utility staff
  • Energy managers
  • Energy efficiency service providers
  • Energy efficiency contractors and distributors
  • DSM policymakers

Level up your career

Upcoming Sessions

Length 2 days

December 15, 2026

09h00 (CST)

Registration closing: December 14, 2026

English

Jess Burgess

Can’t find a session that fits your schedule?

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This training is also available for businesses.

Contact us to learn more about our corporate training options.
 

Frequently Asked Questions

Policies and FAQ

Click here, to see our course postponement and cancellation policy.

Do you have questions? Consult our FAQ for answers. 

Any questions?

We’re here for you! Our team will be happy to guide you through our programs to help you choose the training that best fits your goals and get started with confidence.

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Hear It from Our Alumni

Leo Glaser, Energy Analyst – Operational Excellence, Quadreal Property Group

In our experience, CIET courses deliver a great foundation for all energy professionals—at any stage of their career or experience level. We were very satisfied with the facilitation and received positive feedback from QuadReal participants. It is a pleasure to work with CIET.

Anyssa Rambali, Process Engineer - Durez Canada Company Ltd

The online CEM course was very professionally put together. The team instructors were really knowledgeable and engaging, and the exam was administered and very easy to take through proctorU.

Jeff Quint, Manager, Customer Solutions & Communications - Enova Power

The Becoming Carbon Neutral course helped frame the opportunities and challenges our customers and our own organization are going to face in becoming carbon neutral. It has served as a foundation, enabling our teams to better support our customers as they move through the process and be part of the solution.

Jeff Quint, Manager, Customer Solutions & Communications - Enova Power

The Becoming Carbon Neutral course helped frame the opportunities and challenges our customers and our own organization are going to face in becoming carbon neutral. It has served as a foundation, enabling our teams to better support our customers as they move through the process and be part of the solution.

Sean Martin, Home Inspector

The Foundation Level Exam Prep Course was very insightful, well structured and delivered, and the compilation of resources was extremely helpful. This was an exceptional training experience. Money well spent. I am glad I chose CIET for preparing the NRCan Foundation Level Exam..

Pierre-Francis Parent, Energy Efficiency and Sustainability Consultant - Planéco Énergie

My background in energy efficiency was primarily at the industrial process level, so I chose to train with CIET to expand my knowledge on building energy systems. I completed the Advanced Course on Existing Building Commissioning (EBCx) as well as the two courses on Building Automation Systems. The new concepts I learned, enhanced by the knowledge of the trainers and the other participants, quickly helped me identify opportunities relating to energy, comfort, and maintenance, most often "low cost" ones.

Tony Lam, Energy Manager - Government of Yukon

Thanks to the Becoming Carbon Neutral course, I gained a better understanding of how the industry's approach to carbon neutrality is taking significant strides towards standardization, definitions, and requirements. Unfortunately, some requirements are challenging for a small northern jurisdiction like Yukon. But knowing the industry standards was tremendously helpful for figuring out where we are and where we need to be. I was able to identify areas where we already do well, pinpoint gaps, and allocate resources accordingly. The course helped me understand the overall trajectory that our organization should follow to achieve carbon neutrality.