The Demand-Side Management (DSM) course is a comprehensive two-day course designed specifically for utility staff, energy providers, and policymakers to develop successful DSM programs or update existing ones. More specifically, this course delves into the technical aspects of program design, implementation, and evaluation to influence the consumption patterns of electricity users.
The course addresses the basics of DSM by setting up a common understanding of the concept. Parameters to be covered in this course include but are not limited to:
The course engages participants in hands-on activities including scenario-based program design periodical adjustment exercises focused on ensuring that participants leave the course with the skills needed to set a successful DSM program. Interactive sessions offer participants the chance to collaborate in developing actionable plans while receiving guidance and expert advice.
2 days
English, French
Intermediate
Online
December 15, 2026
09h00 (CST)
$1,175
$1,058
Before October 20, 2026
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Your enrollment includes all presentation slides and supplemental training material to ensure your success.
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Course Description
This two‑day training empowers participants to design effective engagement strategies that drive behavioural change and support the success of energy efficiency and decarbonization projects. By combining behavioural science with hands‑on campaign development, the program equips professionals to motivate meaningful action across teams, tenants, clients, and building occupants.
Course Description
Learn how to implement a structured, strategic approach to energy management that delivers measurable, long‑term energy, cost, and emissions reductions.
The Foundation Level Exam Prep Course was very insightful, well structured and delivered, and the compilation of resources was extremely helpful. This was an exceptional training experience. Money well spent. I am glad I chose CIET for preparing the NRCan Foundation Level Exam.
We very much appreciate the efforts you have invested in virtual learning and encourage you to maintain this format. This cuts costs and optimizes time for everyone.
The Becoming Carbon Neutral course helped frame the opportunities and challenges our customers and our own organization are going to face in becoming carbon neutral. It has served as a foundation, enabling our teams to better support our customers as they move through the process and be part of the solution.
My background in energy efficiency was primarily at the industrial process level, so I chose to train with CIET to expand my knowledge on building energy systems. I completed the Advanced Course on Existing Building Commissioning (EBCx) as well as the two courses on Building Automation Systems. The new concepts I learned, enhanced by the knowledge of the trainers and the other participants, quickly helped me identify opportunities relating to energy, comfort, and maintenance, most often "low cost" ones.
Working with CIET has made developing a training plan for trade allies in my network easy. The team at CIET is knowledgeable, organized and passionate about delivering quality material in their course, and they work well to deliver customizable options for all of your training needs.
We have had great success with the NRCan Foundation Level Exam Exam Prep course and the Making the Case for Energy Management Projects. We look forward to offering more training programs to our trade allies.
CIET provides the BEST example of how program certification information should be provided. Its personal, with dates relevant to me and my timelines, and also communicates future events.
In our experience, CIET courses deliver a great foundation for all energy professionals—at any stage of their career or experience level. We were very satisfied with the facilitation and received positive feedback from QuadReal participants. It is a pleasure to work with CIET.