We’re Hiring! Join the CIET Team as a Energy efficiency training experience specialist

Energy efficiency training experience specialist


Founded in 1996, the Canadian Institute for Energy Training offers a vast array of sustainable energy training programs in Canada and throughout the world. It specializes in providing high-level training programs and certifications in energy management and energy efficiency. CIET has proudly been a leader for 25 years.


As a key role in this training organization, the Energy efficiency training experience specialist is tasked with providing the best possible services to all involved actors to ensure an excellent training experience.



  • Having an excellent overall grasp of CIET training programs, be capable of answering all non-technical information requests from clients;
  • Rapidly and adequately respond to calls and emails from clients that have questions about CIET training programs, the registration process, payment methods, admissibility criteria, etc.;
  • Welcome and inform participants during their training, in person or virtually;
  • Have excellent interpersonal skills to offer courteous service at all times;
  • Assist participants in the registration process and follow up with them if necessary;
  • Participate in updating certain administrative documents with the administrative assistant (notably in relation to registrations);



  • Affable and appreciative of human interaction;
  • Excellent organizational and planning work skills;
  • Proven ability to manage priorities;
  • Clearly and carefully communicate in both spoken and written French and English;
  • Communicative good mood;
  • Serious concern for customer satisfaction;
  • Ability to rapidly make proper decisions;
  • Comfortable working in a loosely structured environment for a small organization.



  • Three years of experience in customer service;
  • Experience in similar positions and environments (training organizations) is a major asset.


Please send your CV and presentation letter to hr@cietcanada.com. We’re looking forward to working with you!

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COVID-19 Information for CIET'S Fall 2021 Training Calendar – CIET will continue with virtual training!

Last Updated: May 18, 2021


CIET to continue Virtual Real-Time classroom training this fall!

With well over 100 virtual real-time courses delivered since the beginning of the COVID-19 crisis, and based on feedback received from more than 1,600 participants, CIET is happy to inform that all public training sessions offered this fall will be delivered through our virtual real-time classrooms.


This will allow everyone to continue to access CIET training in a safe manner, which protects both our participants and our trainers, regardless of what happens with the pandemic or public health measures. This allows you  the peace of mind to register for a virtual training course today, knowing that the training will be delivered with the same quality of training that you expect from an in-person CIET course. Also, keeping the virtual real-time training sessions will ensure that our full course calendar is available to all participants across Canada and abroad, regardless of geographical location.




You can find more information about CIET’s virtual training approach:

Through all these measures, CIET hopes to provide as much flexibility as possible to training participants while respecting its commitments to other participants, trainers and partners, as well as public health recommendations.

We thank you very much for your trust and collaboration and look forward to welcoming you in our virtual classrooms!


Best regards,

The CIET Team
647 255-3107