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The Building Operator Certification (BOC®) program is eight modules rolled out over a nine-day skills based training and certification program which affords facility personnel improved job skills and knowledge to transform workplaces into more comfortable, energy-efficient and environmentally friendly environments.
Each course consists of highly interactive and hands-on classroom training facilitated by very knowledgeable and experienced building professionals. Project assignments are to be completed at the participant’s facility, and an in-class exam is administered at the end of each day of training.
Building operators are responsible for day-to-day maintenance and operation of large buildings with complex heating, mechanical and electrical systems, which offer excellent opportunity for significant energy savings. You and your company can do a lot to ensure that your buildings operate as energy-efficiently as possible: increase tenant comfort; save money; and reduce your environmental footprint.
Starting in 2018, the BOC program will be aligned with ISO 17024, an international standard for organizations that certify personnel. This change includes the addition of a comprehensive exam. The exam takes place after the course is completed. Upon successfully passing the exam, candidates earn the CBO (Certified Building Operator) certification.
The Certification Exam is a three-hour computer-based test addressing topics covered in the course training. The exam is comprised of 100 multiple choice questions.
Candidates who complete a public BOC program must schedule their certification exam with NEEC. There are several testing locations across Canada with flexible dates and times. Candidates register and pay the USD 285 exam fee on NEEC’s Certifior website.
For more information on the BOC program, please visit BOC’s official website.
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DAY 1: Introduction to the whole building system concept and how components interact with each other, with the building, its occupants, and the environment. Energy efficient operations and maintenance, thermal comfort theory, heat transfer, air movement, and air systems are reviewed.
DAY 2: Focuses on troubleshooting and optimization approaches for heating and cooling units, systematic diagnostic procedures, and determination of repair needs.
Day 3: Participants will learn how to perform quantifiable evaluations of their facilities’ energy use in order to be able to target prospects for energy conservation. Participants will learn energy management planning techniques and the basic principles of energy accounting to identify ways to improve efficiency.
Day 4: Participants will learn lighting fundamentals and principles of efficient lighting including: evaluation of lighting levels; fixture and control technologies; retrofit and redesign options; and required maintenance to reduce energy use associated with lighting while maintaining recommended lighting levels needed for productivity and safety.
DAY 5: Participants will learn the fundamentals of automatic control systems for building mechanical systems to target possible inefficiencies in their HVAC systems and to evaluate potential problems as part of an enhanced operation and maintenance program. Participants will be introduced to Building Automation Systems (BAS) and the graphic user interface as a cost effective tool to review real time building data, identify problems, and verify proper performance for air handling and central plant systems.
DAY 6: Participants will learn about the causes of indoor environmental quality (IEQ) problems and the relationships between cause, control, occupant sensitivity, and ventilation in order to develop a reliable method of diagnosis and remediation.
DAY 7: Participants will learn typical areas and problems with different system types and equipment and the relevant diagnostic tools and techniques to identify common opportunities that offer the greatest energy savings potential.
DAY 8: Participants will learn basic electrical theory, safety procedures, power distribution, and energy conservation to develop a practical understanding of electricity and its use in commercial facilities. Participants will learn basic troubleshooting in order to effectively work with licensed staff and/or contractors with ongoing electrical problems and maintenance support.
DAY 9: Participants will learn O&M best practices for green or high performance buildings including exterior site issues, water efficiency, cleaning products, material and supply purchasing, energy, and indoor environmental quality to improve the performance of both existing buildings and newly-designed green buildings.
BOC is for building operators with two or more years experience in building operation and maintenance, who wish to broaden their knowledge of the total building system. Past participants have included building engineers, stationary engineers, maintenance supervisors, maintenance workers, facility coordinators, HVAC technicians, electricians, operations supervisors, operations techs, and others in the facility operation and maintenance field.
Eligibility for certification is based on work experience and education, AND completion of BOC classes, exams and on-the-job projects.
It is highly recommended that applicants for certification have a high school diploma or GED, and must have one of the following:
The BOCT is an acceptable certification allowing professionals to verify building energy use data under Ontario’s Reporting of Energy Consumption and Water Use Regulation.
I enjoyed this course & presentation much more than others in the industry. Very relaxing environment able to culture learning for old & new in the industry (Winnipeg, spring 2016)
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COVID-19 Information for CIET Winter-Spring 2021 Training Calendar – CIET Goes Virtual!
Last Updated: January 6, 2021
With more than 90 virtual real-time courses offered since the beginning of the COVID-19 crisis under our belt, and based on feedback received from more than 800 participants, CIET is happy to inform that all public training sessions offered in the winter-spring of 2021 will still be delivered through virtual real-time classrooms.
This will allow everyone to continue accessing CIET training in a safe manner, which protects both our participants and our trainers, regardless of what happens with the pandemic. You can register for these virtual courses in confidence, knowing that they will provide the same quality of training that you expect from CIET. These real-time training sessions will be available to all participants across Canada, and abroad.
You can find more information about CIET’s virtual training approach:
Through all these measures, CIET hopes to provide as much flexibility as possible to training participants while respecting its commitments to other participants, trainers and partners, as well as public health recommendations.
We thank you very much for your trust and collaboration and look forward to welcoming you in our virtual classrooms!
The CIET Team