2020 was definitely a memorable year. The COVID-19 pandemic rocked Q1 and forced CIET, like many other organisations, to pivot its approach to energy efficiency training. (Learn all about it in the case study: How CIET Turned its Business Model Upside Down in Just 11 Days, and the follow up, Part 2 of the case study: How the COVID-19 Pandemic Ended Up Being an Opportunity for CIET).
Now that the year is over, we can look back and reflect on the changes that were made and what we can look forward to in 2021. Here's a snapshot of 2020.
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