Help center > Registration Process > Registering to an exam retake > What is the cancellation policy?

Registering to an exam retake

What is the cancellation policy?

  • Postponement of an exam only (course taken on the original dates but exam postponed to a later cohort): $150 administrative fee
  • Postponement of an exam retake: no postponement of the exam retake and no refund
  • Cancelling your registration for an exam only or exam retake: No reimbursement at all times.


If you are having difficulties cancelling, contact us at  


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This is to inform you that the course date is too close to be able to ship hard copies of the material to you on time. If you are willing to use the material in secured PDF, receive the material later (likely after the course) and pay upon registration, please click OK to continue the registration process. Please note that the shipping process will start only when the course fees are paid in full and delays are to be expected. Many thanks!