Help center > Registration Processss > Maintaining my recertification > Can I obtain a refund if I am not eligible after all?

Maintaining my recertification

Can I obtain a refund if I am not eligible after all?

Absolutely, we will refund the amount by sending a check if you request it. Make sure we have your most recent personal address. *Note that, even if you are not eligible to renew, there is a 6-month grace period after your first renewal cycle upon obtaining your certification, during which you can still renew with the same number of AEE credits. We can thus keep your payment and renewal application until you obtain the required number of AEE credits during that 6-month period. Should this not be possible for you or if you still want to be reimbursed, we will do so by check.


Contact

Whether you have questions about an existing or a new registration, our Customer Support staff is there to help!

Existing
Registrations

Contact

Mariana Bustos

Administrative Assistant

support@cietcanada.com

New
Registrations

Contact

Alpha Oumar Bah

Customer Service Specialist

info@cietcanada.com

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