Typical positions

  • Building Operator
  • Chief Engineer
  • Facility Manager
  • HVAC Technician
  • Maintenance Manager/Supervisor
  • Operations Manager/Supervisor
  • Power Engineer
  • Property Management Supervisor



For more information about the training programs that can help you achieve your career goals in:

Paul Christner

Paul Christner CEM

Building Operator

CSEP Distinction Silver


City of Kitchener


Municipal/Institutional Sector

What Paul says about his career


What is my role as a Building Operator?

Maintaining the building automation system (BAS) in 32 buildings. Providing a safe and comfortable environment for the staff and the public. Identifying energy-saving opportunities and implementing required changes. Utilizing available incentive money, such as utility incentive programs, to improve return on investment. Monitoring energy usage, identifying problems and troubleshooting causes of increased consumption. Identifying mechanical issues with HVAC equipment utilizing the BAS and assisting the maintenance team with solutions. Promoting a positive energy-minded workplace through example.

How did I reach this position?

Through continuously improving skills and education. I started in plant maintenance, earning Industrial Mechanical Millwright (IMM), and then moved to the utility and service sector, earning G1 and 313A. Then, I joined the municipal government staff as a HVAC technician, earning Environmental System Operator Class 1, and finally moved to a Building Operator position, earning the Building Operator Certification (BOC) and Certified Energy Manager (CEM) designations.



How does CIET training help me in my work? 

In this time of continuous improvement, energy savings and carbon emission reductions, to have a resource like CIET is invaluable. It has given me the skills I need to look at situations and always consider the environment in the solution. The designations that come with completion of the training also give me some legitimacy when proposing an expenditure item on an energy project, for example.

What skills are key to my work?

A good knowledge of building systems and what it takes to maintain them. The ability to step back and look at the big picture when deciding on courses of action. Good communication with maintenance staff, management, building occupants, contractors, and consultants. A good knowledge of energy flow and the math to work out the actual conditions of a system or building.

What is the best career advice I have ever received? 

From my parents, “Get an education. It doesn’t matter what field. No one can take an education away from you and it will never hurt you when looking for a job.”

Albert Fiacco

Albert Fiacco CEA, CEM, CMVP, CSDP

Facilities Director

What Albert says about his career


What is my role as Facilities Director?

My role is to direct the transitions of facilities management accounts from their current state to a C&W services structure. By onboarding key managers and operations personnel during transition, my role provides the blueprints and results-oriented model for our new team to follow. I create reporting structures to relay weekly and quarterly progress to our clients in operational efficiency, capital requirements and sustainability reporting. In my project management consulting role, I provide building asset audits for mechanical and HVAC efficiency with the goal of providing energy project retrofits to the client’s building. We direct energy savings produced from the installation of efficient equipment and systems to fund their recapitalization.

How did I reach this position?

My 30 years’ experience in mechanical engineering and facilities management provided the insight and background to perform my tasks. Continuous learning through IFMA, the University of Toronto FM Program and CIET gave me the confidence to know how to apply proven technologies.

How does CIET training help me in my work? 

The education and certification as Energy Manager, Auditor and Verification Professional provided the structure to support our clients with approved reporting formats and international credibility. These recognized certifications opened many doors to amazing opportunities and savings of thousands of kW and BTUs from the North American power grid that would have otherwise still be inefficiently burning our planet’s future.

What skills are key to my work?

Discipline, time management, prioritization and investing in the details of a building’s sequence of operation. Soft skills of understanding people’s motivation to save energy and how to direct the client decisions to the most cost-effective solution in a win-win end goal are priceless.

What is the best career advice I have ever received? 

Find a career that you absolutely enjoy, and you will never work a day in your life.

What is my dream job and how will I get it or how did I get it?

Managing Director where I could focus only on operations and cost-effective solutions for the client. By growing the current size of FM clients, the book of business will soon be large enough to backfill my transition director role.

Send us your question

Send us an email and we will respond as soon as possible.